+ 34 639 820 130 info@orsonrent.com

Terms of use

In the section Terms of Use you will find our norms, advices and recommendations to make sure that you and others after you can enjoy our motorhomes in the best way possible. We recommend you to read it thoroughly before renting. If you have any doubts, please send us an email. In any case, you will find a further copy in the documentation handed over with the vehicle.

General use of your motorhome
  • Please take care of your motorhome in the best way possible to ensure that subsequent holidaymakers can enjoy it in the same manner you did. Charges will be made for repairs and cleaning costs caused by inappropriate use of the vehicle and equipment.
  • For your own safety we recommend you do not exceed 100 km/h even if this is allowed by national laws.
  • Keep your motorhome clean, tidy and secure at all times.
  • Candles or naked flames are not permitted in your motorhome.
  • Smoking is not permitted in your motorhome. You will be charged an additional cleaning premium if you do smoke in your motorhome.
  • Control your children’s conduct and ensure all travellers in the motorhome act safely at all times.
  • Animals are not permitted in your motorhome. You will be charged an additional cleaning premium if you allow animals in your motorhome.
  • Act responsibly at all time. You are not permitted to drive under influence of alcohol or other substances.
  • A discussion (specially at the beginning of your trip) is a normal phenomenon between fellow campers because of work stress , the stress of preparing your trip, dense traffic or the reduced space. Do not be discouraged and choose dialogue. You will see that a trip in a motorhome can be very therapeutic for your family.
  • Please respect your surroundings: do not leave rubbish, empty your deposits only in the designated areas, do not cause nuisance to others and do not enter in restricted places without consent.
  • The exterior must be cleaned manually. It is strictly forbidden to enter a carwash.
  • You are responsible for checking your oil and tires during your hire.
  • Make sure you use the right deposit and fuel when you fill up your fuel tank.
Inspection before driving off

Before initiating your route, please check the following before each journey:

  • Doors, windows and skylights closed.
  • Leveling blocks withdrawn and stored.
  • Store objects that can slide or fall.
  • If the fridge does not change automatically, change it to 12V
  • All passengers are wearing seatbelts.
  • Make sure you have enough clearance to maneuver the vehicle before moving. Check for obstacles, branches, etc.
  • Once you have abandoned your spot: stop the vehicle, get out and check that you have not left anything (rubbish, shoes, etc.).
  • It is not permitted to drive the vehicle under the influence of alcohol and/or drugs.
  • Wear closed shoes e.g. no slippers.
  • Drive at a controlled velocity and obey speed restrictions.
  • Make sure your windows and rear view mirrors are clean of dirt, steam and ice.
  • On route be aware of sudden wind gusts and steep descending slopes. Keep a safe distance from other vehicles.
  • Keep in mind the dimensions of your vehicle especially when turning, entering closed parking spaces, bridges, toll booths and gas stations (shop).
  • When maneuvering the vehicle make sure you use the rear view camera (if available). Where possible take assistance from your co-pilot outside the vehicle.
  • Make way whenever possible if you are holding up other vehicles behind you.
  • On route an active co-pilot is very useful. Please be patient. If you make a mistake, go back calmly and start over again. Remember that you are on a holiday, you are not in a hurry.
  • When staying at towns and villages, we recommend the use of designated motorhome and camping areas. You will find locals are very to help you find a suitable overnight parking location.
  • Information about most motorhome and camping sites is often available online. Check what facilities are available at each site.
Sleeping in your motorhome

The directives of the Spanish General Traffic  Board on parking motorhomes are  manifested in their compulsory instruction: Instrucción 08/V-74. Please be aware that local instructions may restrict transit and parking of motorhomes due to use, dimensions or seasons. Specific areas may be created. You are responsible for checking any local restrictions which may affect where you park your motorhome.

Basically when you park your motorhome:

  • Do not use your leveling blocks to level your vehicle. However, they can be used on slopes.
  • You are not allowed to exceed the dimensions of your vehicle by opening doors and windows although you can open them as long as they do not surpass the vehicle’s dimension.
  • Do not open your sunscreen or camping elements (chairs, tables etc.) in the exterior of your vehicle and do not use your door step.
  • It is allowed to sleep and cook in the interior of your vehicle as long as you do not produce lingering smells.
  • Keep noise to a minimum.
  • Make sure you close your motorhome thoroughly before commencing any activity.
  • Do not leave your keys in the ignition when your vehicle is unattended.
  • If you have doubts about staying somewhere, continue searching for a better place.
  • Avoid sleeping at gas stations.

The 7 recommendations of the Spanish Traffic Board on resting.

  1. SLEEP: Before starting your journey sleep at least 7 hours and avoid travelling straight after a working day.
  2. TEMPERATURE: Keep your vehicle at a comfortable temperature – around 24ºC -, and ventilate well to avoid dry air in your vehicle.
  3. SYMPTOMS: Avoid fatigue: signs of fatigue include discomfort, constant blinking, cramps, driving errors, driving on autopilot and not comprehending the actual traffic situation.
  4. STOPS: While traveling, stop every 2 hours or 200 kilometers to stretch your legs.
  5. HYDRATION: Make sure you are well hydrated as the absence of liquids provokes less attention, headache and muscular fatigue.
  6. REFRESHMENTS: When you stop drink a refreshment as it will not only hydrate you, it will also give you the glucose necessary to improve your attention.
  7. NO ALCOHOL: Never drink alcohol if you are driving and consult your doctor if you are taking medication.
  • Diesel: € 2,20 per liter
  • Emptying deposits: € 120,-
  • Interior cleaning (if necessary): Subject to evaluation
  • Late return without prior agreement: € 30 per hour